SCORE Pinellas County Workshop - Customer Experience and Service

Description

In this workshop, you will learn practical approaches to designing differentiated services and products that are less price-driven. Learn more about Customer experience and customer service—are they the same? What is a great Product? How do we evaluate and prioritize for the customer and the organization? What is a customer journey map? Service Blueprint? Service Design? Differentiating products—is it easy? 

Come and learn more about this topic. 

PRESENTER: Diego Payan, SCORE Pinellas County 

REGISTER HERE FOR LIVE IN PERSON WORKSHOP: Customer Experience and Service (In Person) | SCORE 

REGISTER HERE FOR LIVE VIRTUAL WEBINAR: Customer Experience and Service (Virtual-Zoom) | SCORE